Focusing on the image consumer electronics business, Ouda product line covers digital cameras, smart wear, dashcam and other fields, products have been loved and supported by the majority of consumers.
1. Within 7 days of the purchase of the machine, if there is a quality problem with the product, there is no reason to return the product (or replacement) with the after-sales test sheet, the freight shall be borne by us; Within 7 days of receipt, if you are not satisfied with the use of the machine and the gift without artificial damage (invoice must be complete), you can also apply for return and replacement processing, freight is paid by you.
2. We solemnly promise to refund your return within 24 hours after receiving it (except holidays).
3. All replacement machines can enjoy the rights and interests of quality problems within 30 days.
30 days exchange service
In order to provide you with better service, the official mall sale of goods from the date you sign for 30 days, quality problems can be contacted online customer service, with after-sales testing order for return and replacement, freight borne by us. Or by you pay the freight, send back to the customer service to send repair detection, after confirmation for you to replace the processing.
1. Within 12 months from the date of signing for the purchase of the machine, if there is any performance failure of the host and there is no artificial damage; From the date of signing for the machine within 3 months, if the parts failure, the official mall to provide free warranty service for customers, express costs for each half, suggested by the sender to pay in cash.
2. In case of artificial damage, the official mall will charge you material fee (free of labor fee) for repair, and the Courier fee will be borne by the customer.
After 12 months from the date of signing for the machine, the after-sales service center will charge the material fee (free of labor fee), and the Courier fee will be borne by the customer.
Time of service
The after-sales service center of our company shall handle the faulty machine and return it to the customer within 7 working days after receiving the machine from the customer, except for special circumstances, such as missing parts.